Interface Management Systems
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Helpdesk
Information

Interface Management Systems have a host of customers worldwide. In order to meet their requirements and by listening to their needs we have developed an 'online' helpdesk facility.

This facility is available to all of our customers.

Launch the IMS Helpdesk - Click here

By recognising that our customers may wish to assign 'Key Users' of their applications, we have devised a method for each customer to control how they wish to handle their enquiries. Whether you are a small licensed user or a global user of our software you can specify if all or nominated individuals have access to the online helpdesk facility.

Utilising password protected usernames we can administer your requests with ease.

Helpdesk Facilities

Our helpdesk facility allows you to carry out a whole host of activities, some of which include:

1 Raising Queries about the operation of your software
1 Making suggestions about additional developments
1 Requesting quotations for developments
1 Requesting quotations for additional users
1 Enquiring about site visits / meetings

 

We are here to help you from conception of your idea right through to roll out and ongoing support.

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